English Speaking Customer Support Agents

Job Description

We are looking for talented costumer support agents.

Daily tasks include:

  • Dealing directly with clients inquires via live chat, email and telephone
  • Assisting with the process of obtaining client documentation
  • Handling calls and incoming requests from clients
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures

Job Requirements:

  • Fluent in English – written & verbal
  • Customer service oriented
  • Excellent communication skills– written & verbal

Desirable Requirements:

  • Previous experience in the Forex industry
  • Prior experience in a similar position
  • Knowledge of MT4 platform
  • IT literate preferably Microsoft Office

Remuneration package

An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Additional Benefits & Perks

  • Opportunity for self-development and career advancement
  • Rewards based on overall performance
  • Working within a multicultural, friendly and highly motivating environment